STORE POLICY
Customer Care
We genuinely want you to be happy with your purchase and welcome all feedback, questions, and product reviews. Our products are small-batch, handcrafted, and made with premium natural ingredients—each item is produced with care and attention to consistency and quality.
As noted in our return policy, any items damaged during shipping will be replaced with proper documentation.
The ingredients and materials used in our formulations are of high quality, carefully sourced, and non-refundable. All product sales are final.
Reviews can be left directly on our website, and support inquiries can be directed to support@rootedessentials.net.
Privacy & Safety
We respect your privacy and are committed to safeguarding your personal information. Our website only collects essential account, order, and contact details necessary to complete your purchases and provide customer support.
Information gathered through cookies is not used for tracking or advertising purposes. We also do not work with third-party advertisers or data collection services at this time.
Your information stays with us and is used only to support and enhance your shopping experience.
Skincare Disclaimers
Our products are handcrafted in small batches, and variations in appearance, texture, or scent may naturally occur. All ingredients are clearly listed on both the product detail pages and on product labeling for full transparency.
If you have known allergies, sensitivities, or underlying skin conditions, please review ingredient lists carefully before use and consult with a healthcare professional if needed.
We recommend patch testing prior to first use. Discontinue use if irritation occurs.
Rooted Essentials makes no medical claims regarding diagnosis, treatment, or cure of any condition or illness.
Wholesale Inquiries
We love partnering with like-minded retailers who share our passion for natural wellness. If you're interested in offering rooted essentials products in your shop, please reach out to us at support@rootedessentials.net.
Payment Methods
We currently accept all major credit and debit cards, as well as Google Pay, Apple Pay, and PayPal for safe and seamless checkout.